Public Safety | Plano, TX - Official Website
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Plano, TX - Official Website
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Public Safety

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  1. 9-1-1 Public Safety Communications

  2. Animal Services

  3. Emergency Management

  4. Environmental Health & Sustainability

  5. Plano Fire-Rescue

  6. Police

  7. Sign Up for Plano City Call

    Learn more about how to get emergency alerts in Plano and sign up for Plano City Call

  1. 9-1-1 Public Safety Communications
    1. About 9-1-1
      1. Accreditation (CALEA)
      2. Contact 9-1-1 Public Safety Communications
      3. New Legislation Affecting Dialing 9-1-1
      4. Dispatch Floor Operations
      5. Management & Administrative Support
      6. Training & Quality Assurance
    2. Join 9-1-1
    3. 9-1-1 Forms & Feedback
      1. CARE Interview Form (PDF)
      2. CARE Medical Release Form (PDF)
      3. Commendations & Complaints
      4. Multi-Family Emergency Contact & Response Form
      5. Plano 9-1-1 Customer Satisfaction Survey
    4. Public Education
      1. 9-1-1 Public Safety Communications Home
      2. My Safety Call Program
      3. Cell Phone Sally
      4. How 9-1-1 Works
      5. Voice Over IP (VOIP) (PDF)
  2. Animal Services
    1. Adoptions
      1. Animal Services Home
      2. Find a Pet
      3. Success Stories
      4. Share Your Pet Adoption Success Story
    2. Donations
    3. Education
      1. Backyard Chickens
      2. Local Animal Ordinances
      3. Local Rabies Control Incidents
      4. Resources & Educational Materials
      5. Urban Wildlife
        1. Urban Wildlife Home
        2. Bobcats & Coyotes
        3. Migratory Birds
        4. Reduce Rats in Your Neighborhood
    4. Animal Programs & Services
      1. Euthanasia & Cremation Services
      2. Lost & Found Pets
      3. Low Cost Vaccinations & Sterilization
      4. Animal Permit Applications
      5. Pet Redemption or Surrender
      6. Pet Registration
        1. Registration Locations
        2. Register My Pet Online
      7. Reporting Animal Issues
        1. Animal Services Home
        2. Dangerous Animal Complaints
        3. General Animal Complaints
        4. Nuisance Noise
    5. Tell Us How We Are Doing
    6. Animal Services Location & Hours
    7. Animal Services FAQs
  3. Emergency Management
    1. CERT
      1. Emergency Management Home
      2. Join CERT
      3. Staff
      4. Training
      5. VIP Account
    2. Disaster Preparedness
      1. Be Informed
      2. Scout Emergency Preparedness Badge
      3. Healthcare Facility Preparedness
      4. Get Involved
      5. Have a Plan
      6. Make a Kit
      7. Emergency Management Resource Links
      8. Emergency Assistance for Disabilities
    3. Emergency Management Frequently Asked Questions
    4. Emergency Warnings
      1. NOAA All-Hazards Weather Radio
      2. Outdoor Warning System
      3. Plano City Call
      4. Wireless Emergency Alerts
    5. Contact Emergency Management
  4. Environmental Health & Sustainability
    1. Environmental Health
      1. Food Safety Resources
      2. Mobile Food Establishments
      3. Temporary Food Events
      4. Environmental Health Permits
      5. Swimming Pool Safety & Inspections
      6. Food Safety Advisory Committee
    2. Environmental Quality
      1. Mosquito Abatement
        1. Mosquito-Borne-Illness Differentiation (PDF)
        2. Spray Map
        3. What the City Does
        4. What You Can Do
        5. Frequently Asked Questions
      2. Smoking Ordinance Information
        1. Environmental Health Home
        2. Working Together for a Healthier Plano
      3. Stormwater Program
        1. Environmental Health Home
        2. Defend Your Drains
        3. Drainage, Runoff & Pollution
        4. High School Water Quality Volunteer Program
        5. Household Hazardous Waste
        6. Mosquitos
        7. Pet Waste
        8. Stormwater Regulatory Information
        9. Swimming Pools
      4. Fats, Oils, and Grease
    3. Sustainability & Environmental Education
      1. Energy & Air
        1. Air Quality
        2. Alternative Transportation
        3. Energy Conservation
        4. Green Building
        5. Renewable Energy
      2. Fats, Oils & Grease
      3. Gardening & Composting
        1. Composting
        2. Garden Green in Plano
      4. Green Places & Spaces
        1. Environmental Education Center
        2. Household Chemical Reuse Center
        3. Nature Explore® Classroom, Trail & Garden
        4. Plano Community Garden
        5. Sustainability & Environmental Education Offices
      5. Litter
        1. Cigarette Litter Prevention
        2. Community Cleanup
        3. Great American Cleanup
        4. Harmful Effects of Litter
      6. Online Learning Modules
      7. Sustainability Initiatives
        1. Programs & Special Projects
        2. Sustainable Policies & Planning
        3. Green School Program
        4. Zero Waste Events
        5. Tree Giveaway
      8. Texas Recycles Day
      9. Outstanding Achievements
      10. Sustainability Locations & Staff
    4. Contact Environmental Health & Sustainability
  5. Plano Fire-Rescue
    1. Contact Plano Fire-Rescue
    2. About Plano Fire-Rescue
      1. Accreditations
      2. Ceremonial Units
        1. Honor Guard Photo Gallery
      3. Emergency Services
        1. Emergency Medical Services (EMS)
        2. Fire-Rescue Response
        3. Special Operations
        4. Training
      4. Facilities & Apparatuses
      5. Office of the Fire Chief
      6. Fire-Rescue Staff
      7. Support Services
        1. Community Outreach & Education
        2. Fire Prevention
        3. Logistics
    3. Find Fire-Rescue Information
      1. FAQs
      2. Fire-Rescue Annual Reports
      3. Fire-Rescue Related Links
      4. HIPAA Privacy Policy (PDF)
      5. Fire-Rescue Monthly Reports
      6. Open Records Requests
    4. Join Plano Fire-Rescue
      1. Citizens Fire Academy
      2. Fire-Rescue Employment
        1. Causes for Disqualification
        2. Certification & Eligibility Requirements
        3. Fire-Rescue Civil Service Exam
      3. Fire Explorers Program
      4. Fire Explorers Annual Report
    5. Fire Prevention
      1. Fire-Rescue Home
      2. Schedule an Inspection
        1. Fire Inspection Request Form
      3. Submit Red / Yellow Tag
      4. Submit Tier II Report
      5. Foster Care & Adoption Inspections
      6. Plan Submittal Information
      7. Annual Fire Inspections
      8. Emergency Planning & Preparedness
      9. Code Information
      10. Fire Prevention Information
      11. Knox Company Products
      12. Fire Watch Requirements (PDF)
    6. Community Outreach & Education
      1. Citizens Fire Academy
      2. File of Life
      3. Fire Explorers Program
      4. Fire Safety Clowns
      5. Request a Fire-Rescue Visit / Program
      6. Safety Tips
      7. Smoke Alarm Assistance
    7. Patch Request
  6. Police
    1. About Us
      1. Police Home
      2. Accreditation
        1. Police Home
        2. Accreditation Assessment
        3. Awards
      3. Agency Transparency
        1. Benchmark Cities Survey
        2. Custodial Death Reports
        3. Officer Involved Shootings
      4. Calendar
      5. Chief's Office
      6. Compliment / Complaint
      7. Fallen Officers
      8. Organization & Staffing
      9. Organizational Chart
      10. Professional Standards Unit
    2. Citizen Programs
      1. Police Home
      2. Programs A - L
        1. CARE Program
        2. Citizens Assisting Plano Police
        3. Citizens Parking Patrol
        4. Citizens Police Academy
        5. Community Camera Program
        6. Community Traffic Safety
        7. Crime Prevention
        8. Crime Stoppers
        9. Crisis Intervention Team Program
        10. Intern Program - Police
        11. Law Enforcement Explorers Post
        12. Lock, Take & Hide
      3. Programs M - Z
        1. National Night Out
        2. Neighborhood Crime Watch
        3. Rape Aggression Defense (RAD) Training
        4. Take Me Home Program
        5. Teddy Bear Program
        6. UNIDOS
        7. Vacation Safety School
        8. Youth Police Academy
    3. Crime Statistics
    4. Police Employment
      1. Chief's Office
      2. Assignments
      3. Benefits
      4. Police Careers
      5. Civil Service Rules & Regulations (PDF)
      6. Eligibility / Disqualifiers
      7. Eligibility List (PDF)
      8. Fitness Requirements
      9. Police Employment FAQs
      10. Personal History Statements
      11. Study Guide & Materials
      12. Police Training Academy
      13. Written & Fitness Test Tutoring
      14. Submit Your Name - Police Employment
    5. Frequently Asked Questions
      1. Police Home
      2. Alarm Permits
      3. Employment
      4. General Information
      5. Online Police Reporting
      6. Plano City Jail
      7. Taxicab & Limousine Permits
      8. Tip411
    6. Helpful Links
    7. Police Permits
      1. Alarm Permits
        1. Alarm Ordinance
        2. Cancel a Permit
        3. Community Camera Program
        4. Contact Us
        5. Customer Service Satisfaction Survey
        6. Manage Permit or Make a Payment
        7. Apply for a New Alarm Permit
        8. Other Locations
        9. Transfer a Permit
      2. Metal Recyclers License
      3. Taxicab & Limousine Permits
        1. Taxicab & Limousine Contact Form
        2. Taxicab & Limousine Permit Application
        3. Taxicab & Limousine Permit Ordinance
        4. Permit Application & Fees
    8. Police Videos
    9. Public Information
      1. Police Home
      2. Common Scams
        1. Police Home
        2. Common Scams A - F
        3. Common Scams G - Z
        4. Additional Information
      3. Newsroom
      4. Open Records Act
      5. Officer Jennifer Chapman
    10. Publications & Forms
      1. Police Home
      2. Brochures
      3. Drug Awareness Literature
      4. How to Raise a Drug-Free Child
      5. Identity Theft
      6. Law Enforcement Explorer Post (PDF)
      7. Media Guide (PDF)
      8. Police Calls for Service
      9. Press Releases
      10. Reports
        1. Annual Reports
        2. Citizen's Survey Results Reports
        3. Crash Reports
        4. Gasoline Theft Report (PDF)
        5. Racial Profiling Report (PDF)
        6. Strategic Plan Reports
      11. Voluntary Statement (PDF)
    11. Services
      1. Police Home
      2. Crash Reports
      3. Community Crime Map
      4. Crisis Intervention Team Program
        1. Home Visit Program
        2. Crisis Intervention - Helpful Resources
        3. Mental Health Coordinator
        4. Police Positive Encounters
      5. Drug Photo Gallery
      6. Fingerprinting
      7. Neighborhood Crime Watch Information
      8. Online Police Reporting
        1. Police Home
        2. Fraud
        3. Hit & Run Accident
      9. Home Security Assessment
      10. Registered Sex Offenders
      11. School Zone Map (PDF)
      12. Special Traffic Enforcement
      13. tip411
      14. Traffic Safety
        1. Fatality Crash Locations
        2. School Crossing Guard Program
        3. School Zones
        4. Top Intersection Crash Locations
        5. Traffic Violation Hotline
      15. Victim's Assistance
        1. Certification of U-VISA Policy
        2. Crime Victim's Rights
        3. Helpful Links & Resources
      16. Warrant Information
    12. Contact Us
      1. Police Home
      2. Compliment / Complaint
      3. Important Phone Numbers
      4. Non-Emergency Tip Lines
    13. Training
      1. Lodging
      2. Nearby Airports
      3. Schedule
  7. Sign Up for Plano City Call
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