Plano, TX - Official Website
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Plano, TX - Official Website
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Welcome to Plano, TX!

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  1. Departments
    1. 9-1-1 Public Safety Communications
      1. 9-1-1 Public Safety Communications Home
      2. About Us
        1. Accreditation (CALEA)
        2. The Facility
        3. New Legislation Affecting Dialing 9-1-1
        4. Our 9-1-1 Team
        5. Staff
        6. 9-1-1 FAQs
        7. About Plano's Outdoor Warning System
      3. Join Our Team
        1. 9-1-1 Public Safety Communications Home
      4. Forms & Feedback
        1. 9-1-1 Public Safety Communications Home
        2. CARE Interview Form (PDF)
        3. CARE Medical Release Form (PDF)
        4. Commendations & Complaints
        5. Multi-Family Emergency Contact & Response Form
        6. Plano 9-1-1 Customer Satisfaction Survey
      5. Public Education
        1. 9-1-1 Public Safety Communications Home
        2. CARE Program
        3. Cell Phone Sally
        4. How 9-1-1 Works
        5. Voice Over IP (VOIP) (PDF)
    2. Animal Services
      1. Adoptions
        1. Animal Services Home
        2. Find a Pet
        3. Success Stories
        4. Share Your Pet Adoption Success Story
      2. Donations
      3. Education
        1. Backyard Chickens
        2. Local Animal Ordinances
        3. Local Rabies Control Incidents
        4. Resources & Educational Materials
        5. Urban Wildlife
      4. Programs & Services
        1. Euthanasia & Cremation Services
        2. Lost & Found Pets
        3. Low Cost Vaccinations & Sterilization
        4. Permit Applications
        5. Pet Redemption or Surrender
        6. Pet Registration
        7. Reporting Animal Issues
        8. Staff
        9. Volunteer Opportunities
      5. Tell Us How We Are Doing
      6. Animal Services News
      7. Animal Services FAQs
    3. Budget
      1. Budget Home
      2. 2021 Bond Referendum
      3. Budget Information & Documents
        1. Budget Home
        2. 2022-23 City Manager’s Recommended Budget & CIP
        3. Citizen & Business Surveys
        4. Community Investment Program (CIP)
        5. Operating Budget / Program of Service
      4. Check Register
      5. Frequently Asked Questions
      6. My Tax Dollars Calculation Tool
      7. Property Taxes
      8. Public Hearing Notices
      9. Staff
    4. Building Inspections
      1. Building Inspections Home
      2. Boards & Commissions
      3. Building Inspections Videos
      4. Building Safety
        1. Building Inspections Home
        2. Accreditation
        3. Building Safety Month
        4. Building Safety Tips
      5. Codes & Ordinances
      6. Contractors & Architects
      7. Garage Sales
      8. Inspection Services
      9. Permits
        1. Building Inspections Home
        2. Commercial
        3. Residential
        4. Signs
      10. Plan Review Services
        1. Building Inspections Home
        2. Top 10 Incorrect Plan Review Items
      11. Reports
        1. Building Inspections Home
        2. Records Request
      12. Search Registered Contractors
      13. Staff
    5. City Attorney's Office
      1. Staff
    6. Communications & Media Relations
      1. Communications & Media Relations Home
      2. Social Media
      3. Inside Plano Podcast
      4. Stay Informed
      5. Helpful Information for the Media
        1. Communications & Media Relations Home
        2. Media Contacts
        3. Open Records Request
      6. Plano Awards and Recognitions
      7. City of Plano Logos
      8. Love Plano
      9. Meet & Greet City Council & Staff
      10. Plano Citizens Academy
      11. Plano Town Hall
      12. It's a Little Plano in Here T-Shirt
      13. Plano City Call
      14. Plano in the News
      15. Plano TV
      16. City of Plano Press Releases
      17. Staff
    7. Customer & Utility Services
    8. Economic Development
    9. Emergency Management
      1. Emergency Management Home
      2. CERT
        1. Emergency Management Home
        2. Join CERT
        3. Staff
        4. Training
        5. VIP Account
      3. Disaster Preparedness
        1. Emergency Management Home
        2. Be Informed
        3. Scout Emergency Preparedness Badge
        4. Healthcare Facility Preparedness
        5. Get Involved
        6. Have a Plan
        7. Make a Kit
        8. Emergency Management Resource Links
        9. Emergency Assistance for Disabilities
      4. Emergency Management Frequently Asked Questions
      5. Emergency Warnings
        1. NOAA All-Hazards Weather Radio
        2. Outdoor Warning System
        3. Outdoor Warning System
        4. Plano City Call
        5. Wireless Emergency Alerts
      6. Special Programs
        1. Severe Weather Poster Contest
      7. Contact Us
    10. Engineering
      1. Engineering Home
      2. Community Investment
        1. Engineering Home
        2. CIP Status Report (PDF)
        3. Citizen Construction Feedback
        4. Consultant Selection
        5. Engineering Special Project Updates
        6. Environmental Waste Services
        7. Forms, Manuals & Details
        8. Road Construction Updates
        9. Stream Bank Stabilization
        10. SW3P Forms
      3. Development
        1. Engineering Home
        2. Building Inspections
        3. Drainage, Erosion & Floodplain Development
        4. Engineering Permits
        5. Floodplain Information
        6. Forms, Manuals & Details
        7. Municipal Setting Designation Information
        8. Real Estate Acquisitions
        9. Request Record Drawings
        10. Right-of-Way (ROW) Permits: Small Cell
        11. Stormwater Management
        12. Street Light Requirements
        13. SWPPP Forms
      4. Engineering Compliance
        1. Americans with Disabilities Act
      5. Facilities Management
        1. Engineering Home
        2. Council Chambers Renovation Project
        3. Small Cell Policy
      6. Traffic / Transportation
        1. Engineering Home
        2. Alley Speed Bump Program
        3. Bike & Scooter Share Program
        4. Public Presentations / Studies
        5. School Zones
        6. Thoroughfare Standards (PDF)
        7. Traffic Control Plans
        8. Traffic Impact Analysis
        9. Traffic Volume Maps
        10. Traffic Signals
        11. Traffic Support Services
        12. Valet Parking Licensing
    11. Environmental Health & Sustainability
      1. Environmental Health Home
      2. Environmental Health
        1. Environmental Health & Sustainability Home
        2. Food Safety Resources
        3. Mobile Food Establishments
        4. Temporary Food Events
        5. Environmental Health Permits
        6. Swimming Pool Safety & Inspections
        7. Food Safety Advisory Committee
      3. Environmental Quality
        1. Environmental Health & Sustainability Home
        2. Mosquito Abatement
        3. Smoking Ordinance Information
        4. Stormwater Program
        5. Fats, Oils, and Grease
      4. Sustainability & Environmental Education
        1. Energy & Air
        2. Fats, Oils & Grease
        3. Gardening & Composting
        4. Green Places & Spaces
        5. Litter
        6. Online Learning Modules
        7. Volunteer Opportunities
        8. Sustainability Initiatives
        9. Texas Recycles Day
        10. Outstanding Achievements
        11. Staff
      5. Staff
    12. Environmental Waste - Trash & Recycling
    13. Finance
      1. Finance Home
      2. Check Register
      3. Financial Reports
        1. Finance Home
        2. Annual Comprehensive Financial Reports
        3. Bond Official Statements
        4. Comprehensive Monthly Financial Reports
        5. Popular Annual Financial Reports
        6. Quarterly Investment Reports
        7. Single Audits
      4. Hotel Occupancy Taxes
      5. Open Budget
      6. Public Notice of Unclaimed Property
        1. Steps to Claim Your Property
      7. Staff
      8. AAA Bond Rating Information
    14. Fire-Rescue
      1. Fire-Rescue Home
      2. Fire-Rescue Contact Us (Feedback)
        1. Plano Fire-Rescue Feedback Form
      3. About Plano Fire-Rescue
        1. Accreditations
        2. Ceremonial Units
        3. Emergency Services
        4. Facilities & Apparatuses
        5. Office of the Fire Chief
        6. Staff
        7. Support Services
      4. Find Fire-Rescue Information
        1. FAQs
        2. Fire-Rescue Annual Reports
        3. Fire-Rescue Related Links
        4. HIPAA Privacy Policy (PDF)
        5. Fire-Rescue Monthly Reports
        6. Open Records Requests
      5. Join Plano Fire-Rescue
        1. Citizens Fire Academy
        2. Fire-Rescue Employment
        3. Fire Explorers Program
        4. Fire Explorers Annual Report
      6. Fire Prevention
        1. Fire-Rescue Home
        2. Schedule an Inspection
        3. Submit Red / Yellow Tag
        4. Submit Tier II Report
        5. Foster Care & Adoption Inspections
        6. Plan Submittal Information
        7. Annual Fire Inspections
        8. Emergency Planning & Preparedness
        9. Code Information
        10. Fire Prevention Information
        11. Knox Company Products
        12. Fire Watch Requirements (PDF)
      7. Community Outreach & Education
        1. Citizens Fire Academy
        2. File of Life
        3. Fire Explorers Program
        4. Fire Safety Clowns
        5. Request a Fire-Rescue Visit / Program
        6. Safety Tips
        7. Smoke Alarm Assistance
      8. Patch Request
    15. Franchised Utilities Serving Plano
      1. Utility Resources
      2. Cable TV / Internet / Telephone FAQs
      3. Electric FAQs
      4. Gas FAQs
    16. Human Resources
      1. Human Resources Home
      2. Benefits & Compensation
        1. Benefits
        2. Retirement Center
        3. Compensation
      3. Civil Service
        1. Human Resources Home
        2. Civil Service Commission Meeting Notices & Agendas
        3. Entrance Exam Notices & Requirements
        4. Promotional Exam Notices
        5. Eligibility Lists & Exam Scores
        6. Civil Service Promotion Reading Materials
        7. Promotional Test Appeal Form
      4. Employee Resources
        1. Connect4Health
        2. Employee Policies & Procedures
        3. PeopleSoft Employee Only
        4. Training & Development
      5. Join Our Team
        1. Job Descriptions
        2. Team Plano Culture
        3. Team Plano Careers
      6. Risk Management
        1. Certificate of Insurance Texas SB 425
      7. Staff
    17. Municipal Court
      1. Municipal Court Home
      2. About the Court
        1. Municipal Court Home
        2. Coronavirus (COVID-19)
        3. Court Safety & Security
        4. Jurisdiction
        5. Local Rules of the Court (PDF)
        6. Office of Court Administration
        7. Records Requests
        8. Self-Help Notice (PDF)
        9. Staff
      3. Court Hearings / Trials
        1. Municipal Court Home
        2. Appeals
        3. Bond Requirements
        4. Court Hearings & Trials
        5. Motions for Continuance
      4. Dismissals
        1. Municipal Court Home
        2. Deferred Disposition
        3. Driving Safety Course
        4. Insurance
      5. Fine Payment Information
        1. Municipal Court Home
        2. Extension to Pay Fine
        3. Handle Your Citations
        4. Offenses & Fines
      6. Juror Information
        1. Municipal Court Home
        2. Juror Qualifications & Exemptions
        3. Juror Selection
      7. Juveniles
        1. Municipal Court Home
        2. Teen Court
      8. Locations & Hours
      9. Municipal Court Forms
      10. Municipal Court FAQs
      11. Online Record Search
      12. Warrants
        1. Municipal Court Home
        2. How to Clear Your Warrant
        3. View Active Plano Warrants
    18. Neighborhood Services
      1. Neighborhood Services Home
      2. BEST Neighborhoods Division
        1. Neighborhood Services Home
        2. BEST Neighborhoods Designation
        3. Block Parties in Plano
        4. Love Where You Live
        5. Neighborhood Grants
        6. Neighborhood Leadership
        7. Neighborhood Sign Toppers
        8. Registered Neighborhoods
        9. South Central Plano Pilot Project Plan
      3. Community Services Division
        1. Neighborhood Services Home
        2. Day Labor Center
        3. First-Time Homebuyers Program
        4. The Great Update Rebate
        5. Homeless Services
        6. Housing Development Assistance
        7. Housing Rehabilitation Program
        8. Housing Survey
        9. Grant Funding for Nonprofits
        10. Smart Energy Loan Program
        11. Donate to Help Your Neighbors
        12. Pedestrian Safety
      4. Fair Housing
      5. Housing Assistance Programs
      6. Property Standards Division
        1. Neighborhood Services Home
        2. About Property Standards
        3. Common Violations
        4. Hotel / Motel Registration & Inspection Program
        5. Hotel & Motel Story Map
        6. Multi-Family Rental Registration & Inspection
        7. Multi-Family Story Map
        8. Plano CARES
        9. Property Maintenance Minutes
        10. Property Maintenance Seasonal Tips
        11. Property Maintenance Workshops
      7. Request a Neighborhood Services Speaker
      8. Staff
      9. Volunteer with Neighborhood Services
    19. Parks & Recreation
      1. Parks & Recreation Home
      2. Partnerships & Outreach
      3. On-Street Bicycling
        1. Safety & Laws
        2. Additional Bike Resources
        3. National Bike Month
      4. Park Master Plan
        1. Bicycle Transportation Policy
        2. Comprehensive Plans (PDF)
        3. Park Benefits Report (PDF)
        4. Park Benefits Summary (PDF)
        5. Park Construction Updates
        6. Parks & Recreation Policy
        7. Past Bicycle Policy (PDF)
        8. Placemaking & Public Spaces
        9. Quality of Life
        10. Urban Forest Master Plan
      5. Parks & Trails
        1. Parks & Recreation Home
        2. Bobcats & Coyotes
        3. Commercial Antennas on Park Property
        4. Irrigation
        5. Park Master Plan
        6. Park Rules
        7. Parks
        8. Parks Consultant Selection
        9. Parks Foundation
        10. Pavilion Reservations
        11. Plano Municipal Code Chapter 15
        12. Plano Park Fee Ordinance (PDF)
        13. Plano Park Fee Ordinance Map (PDF)
        14. Plano Park Projects & Plans
        15. Trail System
        16. Urban Forestry
        17. Natural Resources Division
        18. Bike Plano
        19. Parks for Pollinators
      6. Recreation
        1. Parks & Recreation Home
        2. Adapted Recreation
        3. Adult Sports
        4. Aerobats Gymnastics Program
        5. Go Ape Treetop Adventure
        6. High Point Tennis Center
        7. The Nature & Retreat Center at Oak Point Park
        8. Outdoor Recreation
        9. Pecan Hollow Golf Course & Grille
        10. Plano Parks & Recreation Comment Card
        11. Standards of Care
        12. Summer Camps
        13. Become an Instructor
        14. Activity Refunds, Make-ups & FAP
        15. Pickleball & Tennis Courts
      7. Recreation Centers & Pools
        1. Carpenter Recreation Center
        2. Douglass Community Center
        3. Harry Rowlinson Community Natatorium
        4. Jack Carter Pool
        5. Liberty Recreation Center
        6. Oak Point Recreation Center
        7. Plano Aquatic Center
        8. Recreation Center Memberships
        9. Sam Johnson Recreation Center for Adults 50+
        10. Tom Muehlenbeck Recreation Center
        11. Oak Point Rec Center - Outdoor Pool Renovation
        12. Facility Rules
      8. Rentals
      9. Special Events
        1. Little Sweetheart Dance
        2. Plano Holiday Market
      10. Staff
      11. Athletic Operations
        1. Parks & Recreation Home
        2. Youth Sports
        3. Youth Swim Teams
    20. Planning
      1. Planning Home
      2. Planning & Zoning Resource Links
      3. Comprehensive Plan
      4. Zoning & Land Development
        1. Planning Home
        2. Current Projects & Zoning Cases (PDF)
        3. Plan & Plat Checklists
        4. Language for Plans & Plats
        5. Ordinances
        6. Planning & Zoning Commission
        7. Record Drawing Requests
        8. Small Cell Wireless Facilities
        9. Zoning Districts & Uses
        10. Zoning Process
      5. Heritage Preservation
        1. Heritage Preservation Home
        2. Planning Home
        3. Designated Sites & Districts
        4. Heritage Resources & Partners
        5. The Plano Story
        6. Preservation Plan
        7. Read the latest Heritage Preservation Newsletter
        8. Sign Up for the Preservation Review Newsletter
        9. Plano's 150th Birthday
        10. History & Education
        11. Preservation Resources
      6. Maps & Demographics
        1. Planning Home
      7. Planning Documents, Plans & Studies
        1. Planning Home
        2. Subdivision Ordinance (PDF)
        3. Thoroughfare Standards Rules & Regulations (PDF)
        4. Zoning Ordinance
      8. Staff
      9. Historic Downtown Plano
      10. Zoning Ordinance
      11. Active Zoning Petitions
      12. Envision Oak Point
        1. Envision Oak Point Community Vision Map
        2. Envision Oak Point Plan
        3. Envision Oak Point Strategic Framework
        4. Envision Oak Point Sub-Area Strategies
        5. Parks & Recreation
        6. Planning Documents, Plans & Studies
        7. Comprehensive Plan
        8. Recent Development & Zoning Map
        9. Zoning Districts & Uses
        10. Zoning Ordinance
      13. Awards & Accolades
    21. Plano Arts & Events
      1. Arts & Events Newsletter Sign-Up
      2. Events & Shows
        1. All American 4th
        2. RIP & Apparition Expedition
        3. Dickens in Downtown Plano
        4. McCall Plaza Live
        5. Salt the Rim
        6. Special Events & Permits
        7. Underground Movement Festival
        8. Texas Forever Fest
      3. Public Art
        1. Art Centre of Plano
        2. The Gallery @ Courtyard
        3. Interurban Museum
        4. Plano Stages
        5. Saigling House
      4. Plano Stages Venues & Rentals
        1. Courtyard Theater
        2. Cox Playhouse
        3. McCall Plaza
        4. Red Tail Pavilion
      5. Staff
      6. Special Events & Permits
    22. Plano Event Center
    23. Plano Public Library
    24. Police
      1. Police Home
      2. About Us
        1. Police Home
        2. Accreditation
        3. Agency Transparency
        4. Calendar
        5. Chief's Office
        6. Compliment / Complaint
        7. Fallen Officers
        8. Organization & Staffing
        9. Organizational Chart
        10. Professional Standards Unit
      3. Citizen Programs
        1. Police Home
        2. Programs A - L
        3. Programs M - Z
      4. Crime Statistics
      5. Police Employment
        1. Police Home
        2. Chief's Office
        3. Assignments
        4. Benefits
        5. Careers
        6. Civil Service Rules & Regulations (PDF)
        7. Eligibility / Disqualifiers
        8. Eligibility List (PDF)
        9. Fitness Requirements
        10. Police Employment FAQs
        11. Personal History Statements
        12. Study Guide & Materials
        13. Police Training Academy
        14. Written & Fitness Test Tutoring
        15. Submit Your Name
      6. Frequently Asked Questions
        1. Police Home
        2. Alarm Permits
        3. Employment
        4. General Information
        5. Online Police Reporting
        6. Plano City Jail
        7. Taxicab & Limousine Permits
        8. Tip411
      7. Helpful Links
      8. Permits
        1. Police Home
        2. Alarm Permits
        3. Metal Recyclers License
        4. Taxicab & Limousine Permits
      9. Police Videos
      10. Public Information
        1. Police Home
        2. Common Scams
        3. Newsroom
        4. Open Records Act
        5. Officer Jennifer Chapman
      11. Publications & Forms
        1. Police Home
        2. Brochures
        3. Drug Awareness Literature
        4. How to Raise a Drug-Free Child
        5. Identity Theft
        6. Law Enforcement Explorer Post (PDF)
        7. Media Guide (PDF)
        8. Police Calls for Service
        9. Press Releases
        10. Reports
        11. Voluntary Statement (PDF)
      12. Services
        1. Police Home
        2. Crash Reports
        3. Community Crime Map
        4. Crisis Intervention Team Program
        5. Drug Photo Gallery
        6. Fingerprinting
        7. Neighborhood Crime Watch Information
        8. Online Police Reporting
        9. Home Security Assessment
        10. Registered Sex Offenders
        11. School Zone Map (PDF)
        12. Special Traffic Enforcement
        13. tip411
        14. Traffic Safety
        15. Victim's Assistance
        16. Warrant Information
      13. Contact Us
        1. Police Home
        2. Compliment / Complaint
        3. Important Phone Numbers
        4. Non-Emergency Tip Lines
      14. Training
        1. Lodging
        2. Nearby Airports
        3. Schedule
    25. Procurement - Division of Finance
      1. Purchasing & Project Management Home
      2. Auctions
      3. Awards
      4. Guide for Suppliers (PDF)
      5. Inventory Control & Asset Disposal (ICAD)
      6. Mission
      7. Purchasing Transparency
      8. Staff
      9. Suppliers
    26. Public Works
      1. Public Works Home
      2. Drinking Water Quality Information
        1. Cross-Connection Control and Backflow Prevention
        2. Water Quality Reports
      3. Environmental Waste Services
        1. Commercial Waste & Recycling
        2. Residential Services
        3. Contact Us
      4. Reporting Concerns
      5. Staff
    27. Special Projects
      1. Downtown Plano Public Improvement District
        1. Public Improvement District Boundary
        2. PID Resources
        3. Downtown PID Advisory Board
        4. PID Budget
        5. PID Assessment Process
      2. Neighborhood Empowerment Zone
      3. Tax Increment Finance Zone
        1. Tax Increment Reinvestment Zone 2
        2. Tax Increment Reinvestment Zone 3
        3. Tax Increment Reinvestment Zone 4
        4. TIF #2 & TIF #3 Board Members
    28. Visit Plano
    29. Volunteers in Plano
      1. Volunteers Home
      2. About the VIP Program
        1. Group Volunteer Opportunities
        2. Adult Volunteer Opportunities
        3. Volunteer Internships for College Students
        4. Teen Volunteer Opportunities
        5. Fire, Police & CERT Volunteer Opportunities
        6. Volunteer at a Library
        7. Parks & Recreation Volunteers
        8. Volunteer with Live Green in Plano
      3. Staff
      4. VIP News & Reports
  2. Fix It Plano
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